American Machine Tools Co.- Frequently Asked Questions About Us

American Machine Tools Corporation is based in Chicago at 5455 Northwest Hwy.

Need reasons why you should choose American Machine Tools as your machinery distributor?
We give you our lowest price right up front.
Our sales engineers have the industry knowledge to help you select the right machine and that is very important. Nobody likes talking to salespeople without expertise.
Since quality varies between manufacturers we are honest about what you can expect from each machine we sell. This prevents surprises.
Since customer support is important, we can get you help when you have a problem.
And what about ethics? Our company has the proper ethics to stand behind our machines, and if we made a mistake we will correct it. Nothing is more important than good ethics, but not enough distributors seem to take responsibility like they should.

If you are worried about any of the above, American Machine Tools Corporation should be YOUR metalworking machinery distributor. Whether your next job requires a machine for cutting metal or forming metal, our sales engineers can help you select the right machine to do the work at the lowest cost, with our best price right up front.

Relationships are important. American Machine Tools Corporation has strong relationships with our machinery manufacturers to insure you get the help you need when you have a problem. We dont put up with anything less from our suppliers. American Machine Tools Company and our suppliers stand behind their machines with tech support available 8 hours per day, 5 days per week to solve problems, and when more is needed we go the extra mile.
Some examples of our commitment:
When the new 90 ton press brake sold to Criotec in Mexico had problems the customer couldn't solve with tech support, a serviceman was sent there to fix it.
When the new 40x120 lathe sold to Quality Rewind & Electric in Canada had a problem the customer couldn't solve with tech support, a serviceman was sent there to fix it.
When the Forenta Company of Tennessee purchased a new bending roll machine that couldn't form a specific part as promised, we gave them a 100% refund.
When the Carthage Company of New York received their new CNC Bed Milling Machine with rain water in the CNC controller, the controller was replaced at no charge.
When Foothills Excavating of Colorado couldn't use their newly purchased line boring equipment, the customer was able to return the equipment for a refund minus the restocking cost.
When we accidently shipped machines with 3 phase electrics instead of 1 phase electrics to Nitromotion Racing of Vancouver, BC, we bought them a phase convertor.
When Pettus Mechanical of Alabama bought 2 HVAC machines but couldnt get one of them to work even with our tech support, we were able to give them a 100% refund for it.

These were just a few examples to shown how American Machine Tools Corporation and our suppliers have the ethics to make sure the customer gets help when they need it.

Frequently Asked Questions

Q. What type of Machinery does American Machine Tools Corporation sell ?
A. Metalworking Shears, Hand brakes, Press Brakes, Notchers, Ironworkers, Forming Rolls, Saws, Drill Presses, Knee Mills, Bed Mills, CNC Mills, Lathes, Surface Grinders, miniature machines and portable Line Boring Tools.

Q. Does American Machine Tools Corporation sell custom made machinery?
A. Not normally, but we may make exceptions for the United States Defense Department, U.S. Department of Homeland Security, Federal Bureau of Investigation and other agencies of the United States government on a case by case basis.

Q. Are the Terms and Conditions of buying from American Machine Tools Corporation ?
A. Yes. Click to read our Terms and Conditions.

Q. What about the possiblity of shipping damage?
A. Always examine the machine before signing the Bill of Lading. If there is minor shipping damage please write that on the Bill of Lading so that a damage claim can be made. If there is major shipping damage please refuse the machine. If in doubt, call us. Dont let the trucker pressure you into accepting a damaged machine. It is important to follow these instructions.

Q. Who uses American Machine Tools Corporation?
A. United States Defense Department, United States Marines, U.S. Army, U.S. Air Force, U.S. Navy, U.S. Coast Guard, U.S. Department of Homeland Security, Federal Bureau of Investigation, National Guard, U.S. Post Office, USDA, City of New York, U.S. Gypsum, U.S. Steel, Anheuser-Busch, Armstrong, Bell Helicopter, Boeing, Canadian Defense Dept, Canon, Church of Jesus Christ Latter Day Saints, Compaq Computer, Corning, Delphi Automotive, Dole Foods, Dupont, DynCorp, Eaton, Eveready Battery, Fedex, Ford, Frito-Lay, General Electric, General Motors, Goodrich, Goodyear, Grainger, Graybar Electric, Honeywell, Hewlet Packard, Intel, Kansas City, KBR Haliburton, Littelfuse, Lockheed-Martin, Lojack, Maytag, Merck, NASA, Nestle Foods, Norfolk-Southern Railroad, Northrup-Grumman, Shell Oil Co, State of Texas, TRW, West Virginia, Waste Management, Wynn Casinos, Xerox, and thousands of other companies and schools.

Q. If I'm going to buy a machine, what are some advantages of using the AmericanMachineTools.com website?
A. Our website will cut the time, cost, and hassle of getting a quote on your machinery requirements, and our staff knows how to help you select the right machine. Our formula is: Exceptionally Priced High Quality New Machine Tools backed by Experience, Engineering, Financing, Leasing, Shipping, Warranty, Parts and Service. This website is managed by American Machine Tools Corp., an experienced machinery distributor, to insure proper selection, spare parts and service for your peace of mind.

Q. How do I go about choosing a machine and getting a quote?
A. Click the category of machinery you need. Examine the specs of each to narrow your choices. Call or click to Request a Quote that includes assistance from a sales engineer. Tell us about what operations you expect to use it for, what materials, and what size. Will you need tooling? Usually the next day we will fax (or email) our price and follow up with a formal quote in the mail. It's fast and our prices are low.

Q. How do I get in contact with American Machine Tools Company if I need to ?
A. Call us at 773-334-5000, fax us at 773-442-0314 or Click to EMAIL US
We usually respond within 24 hours.
Our mailing address is:
5864 Nothwest Hwy
Chicago, IL 60631
We welcome the opportunity to help you find the best machine or tooling to fabricate your work.

Q. What payment methods are acceptable?
A. Check, credit card, bank wire transfer, leasing or financing. Net 30 days is available to government agencies, most schools and very large corporations.

Q. Who is American Machine Tools Corp.?
A. American Machine Tools Corp. is the company that manages every request for quote with the advice, specifications, and the low price you need to make the best decisions for your company's machine tool needs. Our sales staff uses only industry veterans with many years experience working in machine shops, die shops, engineering departments and manufacturing plants. Our sales engineers can actually give you advice on how our machines work. We also arrange the parts, service and resources to back up every sale.

Q. Is it true American Machine Tools does not sell machines for making weapons of mass destruction ?
A. Correct. If you are planning on using a machine for the purpose of designing or manufacturing weapons of mass destruction (nuclear, chemical or biological), please do not attempt to purchase the machinery from us.

Click for American Machine Tools Company Homepage.